Kedai168 Terms & Conditions – A Complete Guide to Using the Malaysia Platform

These Terms and Conditions ("Terms") constitute a binding agreement between you ("Member" or "User") and kedai168 ("Platform" or "We") in connection with the use of the website, mobile application and all services provided through the platform kedai168.

By performing any of the following actions, you are deemed to have accepted and agreed to these Terms:

• Creating a new account at kedai168
• Log in to your existing account
• Making any deposit or financial transaction
• Using any game or service on the platform
• Accessing content or information on the website kedai168

kedai168 reserves the right to amend these Terms at any time. Members will be notified of any amendments via in-platform notifications or email at least seven days before the changes take effect. Continued use of the platform after amendments take effect constitutes acceptance of the revised terms.

To register and use the platform kedai168, you must satisfy all of the following eligibility requirements without exception:

• Age: You must be at least 18 years of age at the time of registration. The Platform kedai168 is strictly limited to adults only. We take this responsibility very seriously and will close the account of any user found to be below the minimum required age.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement and must not be subject to any legal restrictions that would prohibit you from using this service. kedai168.
• One Account Per Individual: Each individual is only permitted to hold one active account at kedai168. Attempting to open multiple accounts for any purpose, including repeatedly claiming bonuses, is a serious violation that may result in the permanent termination of all accounts involved.
• Accurate Information: All information provided during registration and throughout your use of the platform must be truthful, accurate and up to date. Kedai168 reserves the right to verify your identity at any time and request relevant supporting documents.
• Non-Kedai168 Employees: Employees, contractors, and immediate family members of staff kedai168 are not eligible to register or play on the platform without explicit written consent from management.

The account registration process at kedai168 is designed to be simple and fast while maintaining the required level of security. Here is what you need to know:

• Registration Details: You are required to provide your full name, a valid Malaysian phone number, an active email address, and a password. Your phone number will be used for OTP verification and important account-related communications.
• Password Security: You are fully responsible for ensuring that your account password kedai168 remains confidential and secure. Use a strong password combining uppercase letters, lowercase letters, numbers and symbols. Do not share your password with anyone.
• Identity Verification (KYC): Kedai168 reserves the right to request identity verification (Know Your Customer) at any time, particularly before processing withdrawals that exceed certain limits. Required documents may include a copy of your Malaysian identification card and proof of address. Failure to provide the requested documents within the specified timeframe may result in a temporary account suspension.
• Information Updates: It is your responsibility to ensure that all information in your account profile kedai168 is always accurate and current. Changes to your phone number or email must be made through the designated verification process.
• Account Closure: You may request account closure at any time by contacting the support team kedai168. Prior to closure, all eligible fund balances will be processed for withdrawal in accordance with the stipulated procedures.

Platform kedai168 supports a wide range of popular Malaysian payment methods for members' convenience. All transactions are protected with 256-bit SSL encryption and processed securely.

General deposit terms and conditions at kedai168:

• The minimum deposit is RM10 for all listed payment methods.
• All deposits must be made in Malaysian Ringgit (MYR). Kedai168 does not accept foreign currencies.
• The payment method used for deposits must be registered under the same name as the account used for registration at kedai168. Deposits from third-party accounts are not accepted and may result in account suspension.
• If your deposit has not been credited within 30 minutes, please contact customer support. kedai168 by providing proof of transaction (screenshot or receipt).
• Kedai168 does not charge any fees for deposits. However, your payment provider may impose their own charges — please check with them beforehand.

kedai168 is committed to ensuring a fast, transparent, and reliable withdrawal process. Your winnings belong to you, and we make sure they reach you efficiently.

• Minimum Withdrawal Limit: The minimum withdrawal is RM30 per transaction.
• Processing Time: Withdrawals via eWallet (Touch 'n Go, GrabPay, Boost, ShopeePay) are processed within 5 to 15 minutes. Withdrawals via DuitNow and FPX online banking are processed within 15 to 60 minutes. VIP members at Gold tier and above enjoy faster processing priority.
• Identity Verification: For withdrawals exceeding RM5,000 within a 24-hour period, additional identity verification may be required in accordance with our KYC procedures kedai168. This is a security measure to protect your account.
• Withdrawal Methods: Withdrawals can only be made to the same payment method used for the deposit, or to a verified account under the same name. This is part of our anti-money laundering policy, which we strictly adhere to.
• Bonus Rollover Requirements: If your account has an active bonus balance, the associated rollover requirements must be met before any winnings from that bonus can be withdrawn. Your original deposit amount may be withdrawn at any time without restriction; however, doing so will forfeit any bonus balance with an incomplete rollover.
• No Withdrawal Fees: Kedai168 does not charge any fees for withdrawal transactions. You receive the full amount you requested.

All bonuses and promotions offered by kedai168 is subject to specific terms set for each offer. The following general conditions apply to all bonuses:

• Welcome Bonus: Limited to one claim per new member only. A 100% bonus of up to RM888 maximum is credited once your first qualifying deposit is confirmed. This bonus is subject to a 15x rollover requirement (deposit + bonus) and must be completed within 30 days from the date of credit.
• Rollover Requirements: Rollover refers to the total amount that must be wagered before winnings derived from a bonus can be withdrawn. Contribution rates vary by game type: video slots contribute 100%, Sports Betting contributes 50%, Blackjack and roulette contribute 20%, and live baccarat contributes 30%.
• Bonus Usage: Bonus funds may not be used to purchase in-game currency, transferred to other members, or converted directly to cash without fulfilling the rollover requirements.
• One Active Bonus: Only one active bonus is permitted at a time. You cannot claim a new bonus until your current one has been completed or has expired.
• Eligibility Requirements: Some promotions carry additional eligibility requirements, such as minimum deposit amounts, minimum bet sizes, or restrictions to specific markets only. Please read the specific terms of each promotion carefully on the promotions page. kedai168 before claiming.
• Right of Cancellation: Kedai168 reserves the right to void any bonus or promotion where there is evidence of misuse, fraud, or any attempt to manipulate the bonus system.

All games available at kedai168 — slots, Live Casino, table games, virtual sports, and more — operate according to the rules and mechanics set by their respective game providers. Key things to know:

• Game Results: All game results in kedai168 is generated by a Random Number Generator (RNG) certified by an independent third party, or in the case of live casino, by a real dealer in a controlled and monitored environment. Results are final and cannot be altered once a match or round is completed.
• Technical Disruption: If a technical disruption occurs while a game is in progress, kedai168 will attempt to restore the session to the last recorded state. If restoration is not possible, the bet amount will be returned to your account balance.
• Betting Limits: Each game has its own minimum and maximum bet limits. These limits may vary depending on your VIP membership tier. The limits displayed within the game interface are the ones that apply.
• Insufficient Balance: If your account balance is insufficient to cover the requested bet, the transaction will be automatically declined. You will need to make a deposit before you can continue playing at kedai168.
• Fraud Attempts: Any attempt to exploit software bugs, manipulate gaming systems or use other unfair methods is a serious violation. Kedai168 operates a sophisticated monitoring system capable of detecting abnormal gameplay patterns.

Sports Betting section kedai168 covers more than 30 sports categories including Malaysia Super League football, EPL, BWF badminton, cricket, e-sports and more. The following rules apply to all Sports Betting wagers:

• Bet Confirmation: A bet is only considered valid when kedai168 confirms it via the system and it appears in your account's bet history with the status "Accepted". Pending or unconfirmed bets are not considered active.
• Odds Changes: Odds may change between the time you select your option and the point of final confirmation, particularly during peak periods or in response to sudden in-game developments. If the odds change beyond the set tolerance threshold, you will be notified and may choose to accept the new odds or cancel the bet.
• Match Cancellation: If a match is cancelled, postponed or not completed within the stipulated timeframe (typically 48 hours from the original scheduled time), all related bets will be refunded to your account balance.
• Matches with Reviewed Outcomes: In cases where a Malaysia Super League football match or any other sport has its result reviewed by the relevant governing body after kedai168 complete the payment, kedai168 is not obligated to recalculate winnings except in cases involving a clear technical error on our part.
• In-Play Betting: In-play betting is subject to a review delay of approximately 3 to 10 seconds to preserve odds integrity. During this period, your bet may not be processed immediately.
• Maximum Win Limit: Maximum winning limits for single and accumulator bets are displayed within the Sports Betting interface kedai168 for each market.

As a member of kedai168, you agree to use the platform in a responsible, honest and mutually respectful manner. The following actions are strictly prohibited:

• Opening or operating more than one account at kedai168
• Using automated software, bots, scripts, or any third-party tools to play games or place bets
• Sharing an account or allowing another person to use your account kedai168 your
• Making a deposit using a payment method that is not registered in your own name
• Attempting to exploit technical vulnerabilities, software bugs, or bonus offers in ways that were not intended
• Colluding with other members to manipulate the outcome of table games or sports bets
• Using the platform kedai168 for any unlawful purpose, including money laundering
• Disrupting or attempting to access technical systems kedai168 unlawfully

Violation of any of the above prohibitions may result in the immediate forfeiture of all related winnings, temporary suspension or permanent closure of the account, and legal action where applicable.

kedai168 believes that entertainment should always remain just that — entertainment. We provide a range of self-control tools to help members manage their gaming activity responsibly:

• Deposit Limit: You may set daily, weekly, or monthly deposit limits from your account settings. These limits take effect immediately and can be reduced instantly; however, increasing your limit requires a 24-hour waiting period.
• Loss Limits: Set a maximum net loss limit within a defined period to ensure you do not overspend during an unlucky session.
• Play Time Limit: Set a daily playtime limit to ensure you take adequate breaks from gaming activity.
• Temporary Self-Suspension: If you need a break from kedai168, you may suspend your own account for anywhere between one day and six months. During the suspension period, you will be unable to log in or carry out any transactions.
• Permanent Self-Exclusion: If you feel that gambling has become a serious problem, you may apply for permanent self-exclusion, which will close your account on a permanent basis. This is an irreversible step and we will fully respect your decision.

If you or someone you know is showing signs of a gambling problem, please contact the kedai168 or seek professional help. For more information, visit the Responsible Gaming ours.

kedai168 reserves the right to suspend or close a member's account in the following circumstances, subject to proper investigation:

• Violation of any section of these Terms & Conditions
• Confirmation that a member is under 18 years of age
• False or misleading registration information
• Suspicious activity related to money laundering or financial fraud
• Attempting to manipulate games or the bonus system
• The requirement to comply with directives from regulatory authorities or law enforcement

In cases of suspension due to a terms violation, kedai168 reserves the right to withhold any winnings or bonus balances associated with activities that violate these terms. Original deposit funds not involved in any breach will be returned upon completion of the investigation, subject to the relevant verification process.

Any account suspension or closure decision will be communicated to the member via their registered email, along with the relevant reason and duration.

We are committed to resolving any member issues or disputes in a fair and efficient manner. Below are the procedures to follow should you have any dispute relating to the platform kedai168:

1. 1Contact Customer Support: The first step is to contact the kedai168 via live chat or email at support@kedai168.click. Please provide detailed information about the issue, including the date, time, transaction ID (if applicable) and a clear description.
2. 2Investigation Period: Kedai168 will investigate your dispute within 3 to 7 business days, depending on the complexity of the case. We will keep you updated on the progress of the investigation on a regular basis.
3. 3Final Decision: Once the investigation is complete, the final decision will be sent to you by email with a full explanation. The decision kedai168 on all matters relating to game integrity is final.
4. 4Further Escalation: If you remain dissatisfied with the outcome, you may request further escalation to senior management for review. kedai168 via the same email address.

These Terms & Conditions are governed and interpreted in accordance with applicable laws. Kedai168 operates in full compliance with all applicable regulatory requirements for the services we provide to Malaysian users.