About Us

Get to Know Kedai168 – The Malaysian Online Casino Platform Built for Local Players

We are more than just a betting platform. kedai168 is built by a team that truly understands the lifestyle, tastes, and needs of Malaysian players — from die-hard Super League football fans to casual slots players unwinding after work.

100K+
Registered Members
500+
Available Games
24/7
Customer Support
RM10
Minimum Deposit
Safe & Trusted
SSL 256-bit & full data protection
Built for Malaysia
Local language, currency & payment methods
Fast & Easy
Deposits & withdrawals in minutes
Active Community
100,000+ loyal members across Malaysia

Who We Are

kedai168 is an online casino and Sports Betting platform built specifically for Malaysian players. Our name wasn't chosen at random — "kedai" evokes the familiar, welcoming feel of a local shop you know and trust, while "168" carries connotations of luck and prosperity deeply rooted in Asian culture. Together, they capture what we stand for: a gaming experience that feels like home, backed by the standards and security of a world-class international platform.

This platform was built by a team of digital gaming industry professionals, software engineers, and user experience specialists with over a decade of combined experience. What sets us apart from most other platforms is that we did not copy an existing model from abroad and simply translate it for Malaysia. We built from the ground up, with a deep understanding of how Malaysians play, what they value, and the challenges they face when using online platforms.

From day one, kedai168 places trust at the core of everything we do. We understand that depositing money into a platform you can't physically see requires a significant leap of faith. That's why we invest heavily in security infrastructure, data encryption, transparent business practices and genuinely responsive customer support — not just an auto-chatbot reading from a script.

Today, kedai168 offers more than 500 games across multiple categories — online slots from world-leading providers, 24/7 live casino tables with real dealers, sports betting covering over 30 categories including the Malaysia Super League and BWF badminton, classic table games like blackjack and roulette, virtual sports, cricket, and much more. All accessible from a single account, anytime, on any device.

What matters most to us is ensuring that every member kedai168 feel genuinely valued and respected — not just another number in the system. If you've ever reached out to our customer support and received a response in fluent Bahasa Melayu within minutes, from a real human who truly understood your issue — that's our values in action.

Trust & Safety
256-bit SSL
Bank-grade data encryption
Data Protected
No data shared without consent
KYC Verification
Secure verification process
24/7 Support
Live chat, email & phone
MYR Payments
MYR only
Mobile-Friendly
Optimised for smartphones
Our Privacy Policy

All member personal information and transaction data kedai168 is fully protected. We do not sell, share, or disclose your data to any third party without your explicit consent.

Read the Full Privacy Policy

What Makes Kedai168 Malaysia's Top Choice?

Six key reasons why over 100,000 Malaysian players choose kedai168 as their platform of choice

Built 100% for Malaysia

From a fully localised Bahasa Melayu interface and Malaysian Ringgit (RM) with no currency conversion needed, to local payment methods including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX — kedai168 built from the ground up with Malaysian players as the absolute priority — not simply a foreign platform translated for local use.

The Most Complete Game Collection

Over 500 games on one platform — video slots from leading providers, Live Casino with real dealers, Blackjack, Roulette, Baccarat, Sports Betting covering the Malaysia Super League and EPL, BWF badminton, cricket, e-sports and virtual sports. All in one account with no need to register elsewhere.

Fast Deposits & Withdrawals

Deposits via Touch 'n Go eWallet or DuitNow are processed in under two minutes. Winnings withdrawn via eWallet are completed within 5 to 15 minutes — among the fastest in the Malaysian industry. No hidden fees, no withdrawal penalties, and no unnecessary red tape at kedai168.

World-Class Security

256-bit SSL encryption protects all data transmitted between your device and our servers kedai168. Two-factor authentication (2FA) keeps your account protected against unauthorised access. Our security team monitors for suspicious activity 24/7 and responds immediately to any detected anomalies.

Ongoing Bonuses & Promotions

From a Welcome Bonus of up to RM888 for new members, 10% daily cashback, 5% weekly rebate, sports accumulator bonuses of up to 50%, all the way to a VIP programme with exclusive privileges — kedai168 always ensures that loyal members are properly rewarded for their continued time with us.

Real Human Customer Support

Support team kedai168 with Bahasa Melayu support is available 24/7 via live chat, email, and phone. Not a script-reading chatbot — real people who understand the context of your issue and can resolve it quickly and transparently. Our average live chat response time is under three minutes.

The kedai168 Journey

From the first idea to a platform trusted by over 100,000 Malaysian players

21
2021 – Where It All Began

Founding team kedai168 began mapping out the concept for a platform that would genuinely meet the needs of Malaysian players. Extensive research was conducted to understand the core frustrations players faced — slow deposit processes, unresponsive support, and a lack of local sports betting options.

22
2022 – Infrastructure Build

The technical development phase begins. The platform kedai168 is built on a robust cloud infrastructure capable of handling millions of simultaneous transactions. Integration with Malaysia's major payment providers including FPX, Touch 'n Go eWallet and DuitNow was completed during this phase.

23
2023 – Launch & Early Growth

kedai168 officially launched the platform and within the first six months successfully grew to tens of thousands of registered members. Coverage of local sports — particularly the Malaysia Super League and BWF badminton — became a key differentiator that drew players away from other platforms.

24
2026 – Expansion & Enhancement

The game library expanded to over 500 titles. The VIP programme was introduced to an overwhelmingly positive response. An optimised mobile app for Android and iOS was launched, significantly improving the user experience — particularly for live sports betting.

25
2026 – Present & Future

With over 100,000 active members, kedai168 continues to grow. This year brings an expanded esports category, an upgraded Cash Out system for Sports Betting, and the launch of a community betting feature that lets members share match analyses and tips with one another.

Kedai168 Core Values

The principles that guide every decision we make for our members

Transparency in Everything

Our bonus terms are written in plain, straightforward language — no deliberately confusing fine print. Fees and rates are clearly displayed before you make any transaction. If anything in our policies changes, members are notified well in advance with enough time to make their own informed decisions at kedai168.

Fair to Every Member

The odds we offer are competitive and calculated fairly, with no unethical manipulation. The withdrawal process is never deliberately delayed to pressure members into continuing to play. Your legitimate winnings are entirely yours and will be processed in accordance with the stated terms, without unreasonable grounds for refusal at kedai168.

Responsible Gaming

We believe entertainment should always stay entertainment. kedai168 provides self-exclusion tools including daily deposit limits, weekly loss limits, and a temporary self-suspension option — all accessible directly from your account settings. Our team is trained to identify and assist members who may need support.

Continuous Improvement

Member feedback is the most valuable input for the team kedai168. Every complaint, suggestion, and comment shared through our customer support or feedback channels is taken seriously by the product team and considered for improvement in future platform updates.

The Team Behind kedai168

The people who work hard every day to ensure the best experience for every member

Ahmad Farouk
Chief Executive Officer
12 years of experience in the Asian digital gaming industry
Nurul Ain
Head of Technology
Cybersecurity expert & large-scale platform architecture
Hazwan Rizal
Head of Product
Leading the development of new features & user experience
Siti Hajar
Head of Support
Leading a 24/7 support team serving members in Bahasa Melayu
Zulkarnain
Chief Marketing Officer
Growth strategy & brand presence in Malaysia
Priya Nair
Chief Financial Officer
Ensuring member transactions & withdrawals are processed quickly & accurately

Behind this leadership team are more than 80 full-time employees working to make kedai168 the go-to platform for Malaysian players.

Kedai168's Commitment to the Malaysian Community

When people talk about the online gambling industry in Malaysia, it's often associated with a negative image — irresponsible platforms that exploit players' vulnerabilities or operate with no regard for their social impact. kedai168 exists to change that narrative.

We believe that gambling and betting, as a form of responsible entertainment, is a legitimate activity that adults can enjoy in a way that causes no harm. This view is not an excuse to step back — it is a responsibility we take seriously. Every responsible gaming feature that kedai168 developed — from deposit limits to self-exclusion — stems from serious discussions about how a platform can be part of the solution, not the problem.

On the sports coverage front, kedai168 proudly stands as one of the most committed platforms in supporting Malaysian local sports. The Malaysia Super League, the national badminton team, Malaysia's youth football squad — all receive comprehensive coverage and full betting markets. This isn't just a business strategy; it reflects our genuine belief that Malaysian local sports deserve greater support and recognition from the industry.

In the long run, the vision of kedai168 is to keep growing — not just in member numbers and game selection, but in the depth of our relationship with the Malaysian player community. We want to be a platform that players are proud to use, not something they feel they have to hide. To get there, we know that every interaction, every bonus offered, every technical issue resolved and every withdrawal processed is an opportunity to either reinforce or erode the trust our members have placed in us.

When it comes to payment convenience, kedai168 supports Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX online banking including Maybank2u and CIMB Clicks. All of these are payment methods Malaysians use in their daily lives — no special bank account required and no process that takes days to complete. Deposits are ready in minutes, and withdrawals are processed quickly and transparently. This isn't just about convenience — it's a sign of respect for your time and your money.

We invite you to be part of the kedai168. Register today, explore everything we have to offer, and claim your Welcome Bonus of up to RM888 as a token of appreciation for your trust. And if there is anything we can do better, let us know — we genuinely listen.

Accepted Payment Methods
Touch 'n Go eWallet GrabPay Boost ShopeePay DuitNow FPX Maybank2u CIMB Clicks
Deposits processed in under 2 minutes. No additional fees from kedai168.
Kedai168 Quick Facts
Established2021
Registered Members100,000+
Available Games500+
Sports Categories30+
Service LanguageBahasa Melayu
CurrencyMYR (RM)
Support24/7 Live Chat
Minimum DepositRM10
Contact Us
support@kedai168.click
24/7 Live Chat – in-platform
Average response time: < 3 minutes

FAQ – About kedai168

The most frequently asked questions about our platform, operations and values

Yes, security is the number one priority at kedai168. All data transmitted between your device and our servers is protected with 256-bit SSL encryption — the same technology used by leading financial institutions worldwide. Your personal data, including your name, phone number, banking information, and transaction history, is stored on secured servers and never shared with any third party without your explicit consent. Two-factor authentication (2FA) is available for an additional layer of account protection. Our security team monitors platform activity around the clock and responds immediately to any unauthorised access attempts.

The registration process at kedai168 takes less than two minutes. Simply fill in your full name, a valid Malaysian phone number, and a password of your choice. An OTP verification is sent instantly to your phone to confirm your identity. Once registered, you can immediately make a deposit via Touch 'n Go eWallet, GrabPay, DuitNow, or any payment method you prefer — deposits are processed in under two minutes. The Welcome Bonus of up to RM888 is automatically credited once your first deposit is confirmed. From registration to placing your first game at kedai168, the entire process typically takes less than five minutes.

kedai168 offers an extensive game library spanning over 500 titles across multiple categories. Online slots from top providers such as Pragmatic Play, Microgaming and NetEnt are available in hundreds of titles with diverse themes and mechanics. Live Casino delivers a real-dealer experience 24 hours a day for games including Baccarat, Roulette, Blackjack and Sic Bo. Classic table games in RNG format are also available for those who prefer playing at their own pace. Sports Betting covers over 30 categories including Malaysia Super League and EPL football, BWF badminton, cricket, NBA basketball, tennis, e-sports, motorsports and more. Virtual sports and shifted virtual sports are available 24/7 with no dependency on real match schedules.

Customer support team kedai168 can be reached through several channels available 24/7 year-round. In-platform live chat is the fastest option with an average response time of under three minutes — these are real Bahasa Melayu-speaking humans, not auto-chatbots. For more detailed enquiries or those requiring document attachments, emailing support@kedai168.click is the best option with a typical response time of one to three hours. Our team is trained to handle a wide range of queries — from technical issues and bonus questions to withdrawal concerns and general how-to questions about specific games. We take pride in our strong issue-resolution record and are committed to ensuring every member kedai168 leave with their problem solved, not just answered.

Yes, kedai168 takes responsible gaming seriously as a core commitment. We offer a full suite of self-control tools accessible directly from your account settings — no need to contact support: daily, weekly, and monthly deposit limits to manage your spending; loss limits to cap how much you can lose within a set period; per-session betting limits; and a temporary self-exclusion option ranging from one day to six months. If you or someone you know is showing signs of a gambling problem, our support team kedai168 can help connect you with professional support resources. A permanent self-exclusion can also be activated upon request if needed. Our Responsible Gaming page contains full details on all available tools and resources.
Join the Kedai168 Community

Ready to Get Started with kedai168?

Over 100,000 Malaysian players have already become part of the family kedai168. Register today, claim your Welcome Bonus of up to RM888, and experience firsthand the difference of a platform truly built for you.

Bonus up to RM888 Minimum deposit RM10 Withdrawals within 15 minutes 24/7 Bahasa Melayu Support
Terms & conditions apply. This offer is available to individuals aged 18 and above only. Please gamble responsibly.
Bahasa Melayu